About us
Get to Know Us
We are a team of top Clinical Social Workers, Psychologists and Counsellors and support staff. At every stage, from triage to follow up – we offer a highly skilled team who can respond and provide the services you require.
About ACT Curious: A Human-Centred Approach to Workplace Wellbeing
Founded in 2007, ACT Curious has established itself as a trusted national provider of Employee Assistance Program (EAP) services, with headquarters in Shepparton, Victoria, and a strong presence in Greater Melbourne, regional Victoria, and other states. Through a combination of in person and telehealth delivery, ACT Curious ensures comprehensive coverage and accessibility for all clients, regardless of location.
Our vision is to foster a resilient, thriving workforce by delivering accessible, culturally competent, and personalised mental health and wellbeing support.
Our Commitment
Our vision is to create workforces that are resilient, psychologically safe, and empowered to thrive. We are committed to:
- Accessible and responsive employee support
- Culturally respectful and personalised care
- Outcome-focused wellbeing interventions
- eyond counselling: systemic support for organisations
- Flexible service delivery to meet operational needs
We are recognised for our capacity to service high-demand contracts across multiple sectors and for our ability to adapt delivery methods to meet the evolving needs of clients and employers.
Global Presence
Organisations supported globally
Employees have accessed our services
Counselling sessions delivered since 2007
Accredited psychologists and social workers
Clinical Support that makes a meaningful difference at your workplace
Help your people thrive at work where human connection shapes every part of the experience, led by senior clinicians.
- Specialist capability in high-demand and high-risk environments
- Whole-organisation wellbeing beyond traditional EAP counselling
- Trauma-informed and culture-driven advisory services
- Data-informed and measurable outcomes
- Responsive services that evolve with workforce needs
Core Values
- Confidential and independent – Upholding privacy and trust in all interactions
- Accessibility – Flexible to workforce needs ensuring services are available to all employees, regardless of geography.
- Professional Excellence – Maintaining the highest standards through continuous improvement with Evidence-informed practices
- Empathy – Responding to each client’s unique challenges with compassion
- Offering Measurable outcomes – Incorporating reporting data into service delivery
- Cultural Competence – Delivering support that is respectful and responsive to diverse backgrounds
Service Delivery Model
Our EAP services are client-centric, streamlined, and outcomes-focused supporting workforce across every sector. We work with diverse industries — from frontline and high-complexity environments to corporate, government, education, community, and private sectors — providing responsive support that reflects workplace needs.
- Centralised Client Intake – All inquiries are managed efficiently, ensuring prompt responses
- Initial Assessment – Experienced professionals identify needs and tailor interventions
- Referral Matching – Clients are paired with the most suitable practitioners based on needs, preferences, and cultural considerations
- Diverse and Multicultural Team – Experienced Psychologists and allied health practitioners, enabling language-matched and culturally aware care
Our Sectors
- Education & Training
- Health & Clinical Services
- Community & Disability Services
- Manufacturing & Logistics
- Government & Local Councils
- Small–Large Private Industry
How to
access your portal
Access Online
Existing client? Simply log in using your mobile number – you're already signed up!
New client? Register with your program’s registration code, available from your wellbeing team, or by contacting us.
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Whether you’re actively reviewing providers or just curious about what’s possible, we’re here to help.
